Frequently asked questions
Your questions, answered
Why should I choose Star Wars Tours?
Our objective is to take you into the Star Wars universe in a way that fits your interests and timeline. In order to give you the most authentic visit to Tunisia, we do not plan ‘canned’ group tours. We build custom, private itineraries. Our travel experts are located in North Africa so that they can connect you with the most experienced guides and drivers. With our connections and knowledge of the area, we are confident your tour will be an unforgettable adventure.
Does the tour include international flights?
Our Star Wars tours do NOT include international flights and transportation to or from Tunisia.
What transportation is included?
Domestic flights are NOT included.
Are children allowed?
Yes! We have planned many family-friendly tours. Our custom tours are very flexible to accommodate all ages.
Can I customize my tour?
Absolutely! Our tour packages are designed to be customized to suit your needs. Whether you would like extra beach time, fancy hotels, or non-stop Star Wars immersion, we can make it happen.
Will I have a tour guide?
All our tours are led by professionally licensed, full-time guides. Our guides are also locals, fluent in English, and experts at navigating the Star Wars universe.
Do I need any vaccinations?
Vaccination restrictions may vary depending on your departure country. Stay up to date by checking with your country’s guidelines.
Canada – Canada Travel Advisory
UK – UK Travel Advice
Australia – Department of Foreign Affairs Travel Guide
How much do tours cost?
There is a wide range of factors that affect tour price: customization, itinerary, group size, hotel accommodations, or season. Because of this, we cannot provide a consistent and specific answer. Message one of our travel experts to receive a free quote based on your situation.
What payment methods are available?
We use PayPal to keep invoice payments secure and convenient for our clients. PayPal accepts most credit cards and bank transfers with no buyer fee.
Is there a deposit?
Confirming a tour requires a non-refundable deposit. This is typically around $350 Canadian Dollars per person.
Bookings less than 21 days before departure require verification of full payment.
Once we receive your deposit and travel details, we will confirm your spot. When you make the non-refundable deposit, you confirm your acceptance of our Terms and Conditions and authorize us to begin reserve expenses on your behalf.
When is the full payment due?
The cost of the trip is due 45 days prior to departure. Groups larger than 10 people must also pay at least 50% of the invoice at least 60 days before departure.
If full payment is not met, we reserve the right to cancel your trip.
What is your cancellation policy?
|Cancellation Fee/Refund Per Person
|46+ days prior to Departure
|$350 Deposit is forfeited, remaining charge is fully refunded
|31-45 days before departure
|75% of total invoice is refundable
|15-30 days before departure
|50% of invoice is forfeited, 50% refund
|0-14 days before departure
|100% of invoice is lost, no refund
Reduction in Group size: If some member or members of a private tour party cancel, the increased unit tour costs for the reduced number of members will be recalculated. The canceling person(s) or remaining travelers will need to cover an increase in cost per person.
Security & Emergency Cancellations: We reserve the right to cancel any tour at any time if we feel that the safety of the travelers may be compromised. Very rarely, we may be forced by threatened war, riot, civil strife, terrorist activity, natural or nuclear disaster, adverse weather conditions, fire, and all similar events outside our control, to change or cancel your tour. This is extremely unlikely but if this situation does occur, the client will be refunded the full amount minus expenses and payments made to our local providers or expenses that occurred to secure your bookings.
We reserve the right to cancel a tour if the currency exchange has more than a 20% impact on the price; in which case we may cancel and refund all payments received to date or offer to provide the tour at the new exchange rate.
To protect your travel investment, we highly recommend that you obtain cancellation insurance.
No refunds will be given if you leave the trip for any reason after the trip has begun.
We reserve the right to decline any booking at our discretion.
No refund will be given for unused services included in the tour cost.